How to Merge Duplicate Players in PlayHQ Cricket | BetterCricket

How merging duplicate players works in PlayHQ cricket, who is allowed to do it, and how BetterCricket merges a club's duplicate stats reversibly.

Duplicate players are one of the most common headaches in club cricket. The same person ends up with two records, a Nick and a Nicholas, and their stats split across both. If you have gone looking for how to merge them in PlayHQ, here is what you can and cannot do, and how BetterCricket handles it.

Can a club merge players in PlayHQ?

Usually not on your own. PlayHQ does merge duplicate participant profiles, but the tool is restricted to Super Admins within an Administration Body, which is your association rather than your club. Club and association admins are asked to contact their sporting organisation to get a merge done.

How merging works in PlayHQ

A Super Admin opens Participants, searches for the profile to keep, selects the duplicate, and confirms the merge. It combines registration history, statistics and transfer records onto one profile. PlayHQ is clear that the merge cannot be undone, and it can fail if too few personal details match. Players can also claim and merge their own duplicate accounts through Find My Profiles, verified by an email or text code.

Where this leaves a club statistician

The PlayHQ merge is built around participant accounts and registration, and it is gated behind your association. For the duplicate-player problem you actually see in your stats, a player whose career is split across two records, you are often waiting on someone else to act, and a wrong merge cannot be reversed.

How BetterCricket merges duplicate players

BetterCricket flags likely duplicates when it imports your club's history. A club admin reviews each pair and merges it in a click, and every innings, spell, catch and partnership moves onto one profile. It is fully reversible, so an accidental merge can be undone, and a manual merge handles name changes the scanner cannot spot, like a maiden name and a married name.

Side by side

PlayHQBetterCricket
Who can mergeSuper Admins at your associationYour own club admins
What it combinesParticipant accounts and registrationEvery innings, spell, catch and partnership
ReversibleNo, it cannot be undoneYes, undo any time
Name changesNeeds enough matching fieldsManual merge by name
Where the stats showPlayHQ profileYour public club website

Merging duplicate players in BetterCricket · BetterCricket features · Pricing · PlayHQ duplicate profile management · PlayHQ

BetterCricket finds and merges your duplicate players when it brings your history across, and every merge can be undone. Bring your club online and we handle the first full historical sync. Learn more

Frequently asked questions

How can I merge players in PlayHQ cricket?

PlayHQ merges duplicate participant profiles, but only a Super Admin within your Administration Body, which is your association, can do it. Club admins are asked to contact their organisation. The merge combines registration, statistics and transfers, and it cannot be undone.

Can a club admin merge duplicate players in PlayHQ?

Usually not directly. The duplicate-profile tool is restricted to Super Admins at the Administration Body, so club admins contact their association. Players can also merge their own duplicate accounts through Find My Profiles, verified by email or text.

Is merging players in PlayHQ reversible?

No. PlayHQ states a profile merge cannot be undone. BetterCricket's merge is reversible, so you can undo it if the wrong two records get joined.

How does BetterCricket merge duplicate players?

It flags likely duplicates when it imports your history, then a club admin merges each pair in a click. Every innings, spell, catch and partnership moves onto one profile, and the merge can be undone.